YouNow’s moderation team is on duty 24/7, keeping YouNow as clean & safe as possible. Regardless, you may find a situation where you can’t get to a moderator quickly enough when you encounter an offensive user.
This is where “flagging,” “banning from broadcast,” and “blocking,” will improve your YouNow experience.
To flag a user, simply click on the offending user’s name or thumbnail on the website or mobile app. Then click “Flag” from the drop-down menu.
On a mobile device, simply tap the user’s name wherever you are watching, and choose “Flag User” from the options.
Next, simply choose the reason for your report and click the red “Flag” button to confirm (on mobile you do not need to click another button). The moderators will be alerted and action will be taken shortly thereafter.
Note: You may only flag a user who is a lower level that you.
Blocking from Broadcast
Blocking viewers from your broadcast is just as easy. When you are broadcasting and want to block an offensive user from participating & interacting in your broadcast, click the name of the user and then “Block from Broadcast” from the drop-down menu.
Once blocked, the user will not be able to vote or comment during the duration of your current broadcast.
Blocking a User
You may also block troublesome users from contacting you on YouNow. When you block a user, it keeps that user from becoming your fan, commenting on your profile, and private messaging you.
To block a user, simply click their name in the chat, in a private message, or elsewhere on the site or mobile apps. Choose “Block” from the dropdown menu and that user will never bother you again!
Finally, for instances when you encounter an especially offensive broadcaster whom you think should be banned or suspended from YouNow, use the “Contact Mods” button to report the user.
In the “Contact Mods” form, fill out all appropriate information so that a moderator can help keep YouNow clean!
We’d love your feedback, and we hope these tools help you have a more enjoyable and connected YouNow experience.
The YouNow Team